PRIVACY POLICY

About This Privacy Policy

This Privacy Policy applies to all visitors, customers, and users who interact with Advance Roadside Service through our website, phone line, email, contact forms, or in-person service appointments. By using our services or submitting information through our website, you agree to the terms outlined below.

If you have questions about this policy at any point, you can reach us directly at [email protected] or call +1-4177181777.

What Information We Collect From You

When you contact Advance Roadside Service for mobile truck repair, commercial truck tire service, or any other service request, we may collect the following types of information:

Personal Contact Information This includes your full name, phone number, email address, business name (if applicable), and physical address or service location.

Service Request Details This covers the type of vehicle you operate, the nature of the repair or maintenance needed, the location of the breakdown or scheduled service, and any other details you share to help us serve you better.

Payment Information When you pay for services, we may collect billing details necessary to process the transaction. We do not store full credit card numbers on our systems. Payment processing is handled through secure third-party providers.

Website Usage Information When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, pages visited, time spent on the site, and referral source. This data is gathered through cookies and similar tracking technologies.

Communication Records We may keep records of phone calls, text messages, emails, and form submissions to help us improve our service and maintain accurate customer history.

How We Use the Information You Share

The information we collect helps us provide reliable mobile truck repair and 24/7 roadside truck repair across Marshfield, MO. Specifically, we use your data to:

✓ Respond to your service requests and dispatch technicians to your location

✓ Schedule appointments, send service reminders, and follow up after repairs

✓ Process payments and maintain billing records

✓ Communicate updates about ongoing or completed work

✓ Improve our website experience and service offerings

✓ Send occasional updates, promotions, or maintenance reminders (only if you opt in)

✓ Comply with applicable laws, regulations, and tax requirements

✓ Investigate and prevent fraudulent activity or misuse of our services

When and With Whom We Share Your Information

Advance Roadside Service does not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following limited circumstances:

Service Providers We may share information with trusted vendors who help us operate our business, including payment processors, dispatch software providers, scheduling tools, accounting services, and marketing platforms. These providers are required to protect your information and use it only for the purposes we specify.

Legal Requirements We may disclose information if required by law, court order, subpoena, or government request, or if necessary to protect the rights, property, or safety of our business, customers, or the public.

Business Transfers If Advance Roadside Service is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs.

With Your Consent We may share your information with other parties when you have given us clear permission to do so.

How We Use Cookies on Our Website

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather analytics about how visitors use our site. Cookies are small text files stored on your device that help us:

✓ Remember your preferences and settings

✓ Understand which pages are most useful to visitors

✓ Measure the effectiveness of our marketing and content

✓ Provide relevant information about our services

You can control or disable cookies through your browser settings. Disabling cookies may limit some features of our website, but you will still be able to access core information and contact us for service.

How We Protect Your Information

Advance Roadside Service takes reasonable steps to safeguard the personal information you share with us. This includes secure data storage, access controls, encryption where appropriate, and partnerships with reputable service providers.

While we work hard to protect your data, no system is completely immune to risk. We cannot guarantee absolute security, but we are committed to acting quickly and transparently if any security issue arises.

The Choices You Have About Your Information

You have several rights when it comes to the personal information we hold about you. These include:

Access and Correction You can request a copy of the personal information we have on file or ask us to correct any inaccuracies. Reach us at [email protected] to make a request.

Opting Out of Communications If you no longer wish to receive marketing emails, text messages, or service reminders, you can unsubscribe at any time using the link in our emails or by contacting us directly.

Deletion Requests You may ask us to delete your personal information, subject to any legal or business obligations that require us to retain it.

Cookie Preferences You can manage cookies through your browser settings or opt out of certain analytics tracking through your device or browser controls.

Information About Children

Our services are intended for business owners, fleet managers, drivers, and adults seeking mobile truck repair, commercial truck tire service, and other heavy-duty vehicle services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact [email protected] so we can remove it.

Links to Other Websites

Our website may include links to third-party sites for your convenience or reference. Advance Roadside Service is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or service offerings. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy? Reach Out Anytime.

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, contact Advance Roadside Service directly:
Phone: +1-4177181777
Email: [email protected]
Address: Marshfield, MO