Terms & Conditions

Your Agreement With Advance Roadside Service

By accessing our website, submitting a service request, scheduling an appointment, or receiving mobile truck repair, commercial truck tire service, or any other work from Advance Roadside Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services. For questions about anything covered here, contact us at [email protected] or +1-4177181777.

Services We Provide

Advance Roadside Service offers mobile truck repair, 24/7 roadside truck repair, commercial truck tire service, heavy duty diesel mechanic work, fleet preventive maintenance, and related on-site mechanical services to commercial customers across Marshfield, MO and surrounding areas in Missouri.

Specific service offerings, response times, and availability may change without notice. While we work hard to deliver every service as promised, certain conditions including weather, location, traffic, equipment availability, or parts supply may affect timing, scope, or cost.

How Service Requests Work

When you contact Advance Roadside Service to book a service, by phone, email, or our online contact form, you authorize us to dispatch a technician and perform the requested work at the agreed location.

You agree to:

✓ Provide accurate and complete information about your location, vehicle, and the nature of the problem

✓ Ensure the service location is safe and legally accessible to our technicians

✓ Be present (or designate a representative) to authorize the work and accept the completed repair

✓ Pay the agreed-upon amount for services rendered

We reserve the right to refuse service in situations that involve unsafe conditions, illegal activity, or circumstances outside the scope of our offerings.

How We Handle Pricing and Quotes

Advance Roadside Service provides clear estimates before beginning any work whenever possible. Estimates are based on the information you provide, the diagnosis performed on-site, the parts and labor required, and the time and location of the call.

You should understand that:

✓ Estimates may change if additional issues are discovered during the repair

✓ Final pricing depends on actual parts, labor hours, and any unforeseen complications

✓ A dispatch or service call fee applies to roadside and mobile appointments

✓ Emergency, after-hours, and weekend calls may carry additional charges

✓ Any change to the scope of work will be communicated and approved before proceeding

By approving an estimate or authorizing work, you agree to pay the resulting invoice in full.

Payment Methods and Timing

Payment for services rendered by Advance Roadside Service is due upon completion of the work unless other arrangements have been made in writing. We accept major credit cards, fleet cards, ACH transfers, and approved invoiced billing for established commercial accounts.

If payment is not received within the agreed timeframe, we reserve the right to:

✓ Charge late fees or interest on overdue balances

✓ Suspend future service until the account is current

✓ Pursue collection through appropriate legal or financial channels

✓ Place a mechanic's lien on the vehicle if permitted under applicable law

You agree to cover any reasonable costs of collection, including attorney's fees, if action is required to recover unpaid amounts.

Our Warranty on Parts and Labor

Advance Roadside Service stands behind the quality of our work. We provide a limited warranty on parts and labor for a specified period from the date of service. Specific warranty terms depend on the type of service performed and the manufacturer of the parts installed.

Important warranty notes:

✓ Warranty coverage applies only to the original repair and original customer

✓ Damage caused by misuse, neglect, accident, or third-party work is not covered

✓ Wear-and-tear items (such as tires, brake pads, and filters) carry only the manufacturer's warranty

✓ Warranty does not cover any loss of revenue, downtime, or consequential damages

✓ Specific warranty terms will be provided in writing with each service invoice

Contact us at [email protected] or +1-4177181777 for warranty claims or questions.

Limits of Our Responsibility

To the fullest extent permitted by law, Advance Roadside Service is not liable for:

✓ Indirect, incidental, consequential, or punitive damages

✓ Loss of profits, revenue, business opportunity, or freight delivery delays

✓ Damages resulting from delays caused by weather, traffic, parts availability, or other circumstances beyond our control

✓ Pre-existing conditions, hidden damage, or issues unrelated to the service performed

✓ Damages caused by customer-supplied parts or third-party components

Our total liability for any claim related to a service shall not exceed the amount paid for that specific service.

What We Expect From Customers

To help us deliver safe and reliable service, you agree to:

✓ Provide accurate vehicle information, location details, and contact information

✓ Disclose known issues, previous repairs, or modifications that may affect the work

✓ Maintain proper insurance coverage on your vehicle and operation

✓ Comply with all applicable laws, including DOT and FMCSA regulations

✓ Treat our technicians with respect and provide a safe work environment

Failure to meet these responsibilities may result in service refusal, additional charges, or limitations on warranty coverage.

Cancellation and No-Show Policy

If you need to cancel or reschedule a service appointment, please contact us as soon as possible at +1-4177181777. We understand that breakdowns and schedules change, but late cancellations or no-shows may result in:

✓ A cancellation fee to cover dispatch and travel costs

✓ Loss of priority on future service requests

✓ Charges for any parts ordered specifically for your repair

For roadside emergency calls, cancellation after a technician has been dispatched will incur a minimum service charge.

Website Content and Brand Materials

All content on the Advance Roadside Service website, including text, images, graphics, logos, and design elements, is the property of Advance Roadside Service or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, modify, or use any of our content for commercial purposes without our written permission. Personal, non-commercial use of our website is permitted within the bounds of these terms.

External Links on Our Website

Our website may include links to third-party websites for your convenience or reference. Advance Roadside Service does not control these external sites and is not responsible for their content, accuracy, or privacy practices. Use of any linked third-party site is at your own risk.

Your Agreement to Hold Us Harmless

You agree to indemnify, defend, and hold Advance Roadside Service, its owners, employees, and contractors harmless from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:

✓ Your use of our website or services

✓ Your breach of these Terms and Conditions

✓ Your violation of any law or third-party right

✓ Inaccurate or false information you provide to us

✓ Misuse of equipment or vehicles serviced by our team

Applicable Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles. Any disputes arising from these terms or our services will be resolved in the appropriate state or federal courts located in Missouri.

Updates and Modifications

We may update these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or service offerings. When we make significant changes, we will update the "Last Updated" date at the top of this page.

Continued use of our website or services after changes are posted means you accept the updated terms. We encourage you to review this page periodically.

If Part of These Terms Is Unenforceable

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with one that most closely matches the intent of the original.

Questions About These Terms? Get in Touch.

If you have questions, concerns, or requests related to these Terms and Conditions, contact Advance Roadside Service directly:

Phone: +1-4177181777

Email: [email protected]

Address: Marshfield, MO